Privacy Policy
Effective Date: 05 August 2026
At Raas & Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or purchasing our products.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
- Full name
- Email address
- Mobile number
- Shipping and billing address
- Payment details (processed securely through third-party payment gateways; we do not store your complete card or banking information)
- Order history
- Device information, browser type, IP address, and cookies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Process refunds and exchanges
- Improve our website, products, and services
- Prevent fraud and unauthorized transactions
- Comply with legal and regulatory requirements
- Send promotional offers and newsletters (only where permitted or with your consent)
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services. You can manage or disable cookies through your browser settings; however, some website features may not function properly.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Payment gateway providers
- Courier and logistics partners
- Technology and website service providers
- Government or legal authorities where required by applicable law
These parties receive only the information necessary to perform their services.
5. Data Security
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
7. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal data where legally permitted
- Withdraw consent for marketing communications
- Contact us regarding any privacy-related concerns
8. Third-Party Links
Our website may contain links to third-party websites. Raas & Co. is not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
Raas & Co. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the revised Effective Date.
11. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us at:
Privacy & General Enquiries: hello@raasandco.in
For customer support relating to privacy requests or assistance:
Customer Support: support@raasandco.in
Thank you for trusting Raas & Co. – Tradition in Every Thread.